The Customer Care department assists LegalWise members with queries regarding the service received from other LegalWise departments and branches. This department, as well as Policy Admin, also assists members to change their address, telephone numbers or banking details. The email addresses for this service arecustomercare@legalwise.co.za or, customerservice@legalwise.co.za
Another very popular service offered by the department is once off legal advice via the following emails : lc1@legalwise.co.za and lc2@legalwise.co.za
You do not have to queue or make appointments - simply, provide your policy number and question and you will be given a response within 24 hours.
| After Hours Emergency | (011) 470 4000 |
| Customer Care | (011) 470 4119 / 4188 |
| Policy Administration | (011) 470 4343 |
| Debit Orders | (011) 470 4177 |
| Stop Orders | (011) 470 4260 |
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