Dear LegalWise

Every day is full of success stories. Here are examples from satisfied LegalWise Members.

Dear LegalWise,

I would like to thank and comment on the prompt assistance and response I received from Mr Harry Maphalle in resolving my issue. Upon sending the email, the following day, I received a call from Mr. Harry Maphalle to inform me about the progress of the claim that I had put forward.

Mr. Maphalle exhibited professionalism and was well informed of who I was and what I was dealing with, I did not have to re-explain myself, he was committed to client service and satisfaction. The matter has since been resolved. I would like to thank him for the services rendered, he truly assisted my family fully during this trying time. Thank you.

Appreciative,

X. Ngalo

Assisted by our Claims Department

Dear LegalWise,

Thank you so much to Andile for making sure that I understood everything by being a translator and translating what was said into my own language. You are professional and a very good listener. Thank you for making it easy for me.

Yours  sincerely,

Mlungiseni Zungu

Assisted by our Emalahleni Branch

Dear LegalWise,

Thank you so much for your prompt response. You are keeping LegalWise's values we can trust and I really see the value of my Membership.

Yours  sincerely,

George Kolobe

Assisted by Customer Care

Dear LegalWise,

Please place on record our thanks for your commitment to represent us. Your presence provided us with comfort and confidence.  Your understanding of the facts in a short period of time and raising pertinent questions demonstrated your commitment and determination.

Kindly relay my thanks and appreciation to your Manager for granting you the authority to represent us and accommodating our request at such short notice.

Much appreciated.

Regards,

Kalay Moodley

Assisted by our Durban Branch

Dear LegalWise,

I am very happy with LegalWise and your services.  I have been a Member for a long time and every time I need assistance you are there. Thank you to my legal advisor who gave me regular updates about my case. Now it is finalised and I am happy.

Yours  sincerely,

James Minisi

Assisted by our Emalahleni Branch

Good morning Adele,

Thank you for your prompt responses and how you handled my matter. 

I really appreciate what you did.

Mr R Khol

Assisted by our Bellville Branch

Good day,

I had the pleasure of speaking to Leon. He displayed active listening skills and helped me with my query after ensuring that he understood it in detail.

He explained  what the next steps were going to be and what I needed to do in each scenario. He also explained how LegalWise would be assisting me.

I am a firm believer in recognising and acknowledging great work and people.

Thank you and keep up the good work.

Kind regards,

Daniel Reitsma

Assisted by our Legal Call Centre

Dear LegalWise,

From the front desk, Rushaanah was so supportive and understanding.

Great joy to see how Ms Fazlin Meter has handled my Civil matter, with sense of human and in a professional manner. 

I will definitely encourage my family and friends to join.

Regards,

Dr Zole Anetole

Assisted by Customer Care

Thank you LegalWise

If you would like to share how LegalWise assisted you, please do so on www.facebook.com/legalwise, the LegalWise APP, www.hellopeter.com or email customercare@legalwise.co.za