• Are the LegalWise letters drafted by counselors or lawyers and what authority does it have?
  • "I see there is R100 000.00 cover. When am I getting my money?”
  • Why don’t you trace for us people who owe us money if we do not have details?
  • Can I make use of my own attorney and get LegalWise to pay?
  • Does the LegalWise policy cover class actions?
  • Does LegalWise store my will?
  • What is the process to follow when Member’s are unhappy about their claim being repudiated?
  • Can I take out GAP COVER to cover attorney fees above LegalWise’s Schedule of tariffs /Cover amount?
  • Can a legal letter request for people to evict my property?
  • What happens if I have a policy and I’m migrating to another country will you cover in case of a need?
  • Why do we only cover property that is in the suburbs only and not in the rural area?
  • Do my extenders receive the same lawyers as me, as the main member?
  • SARS has sued me for Tax Evasion – Can LegalWise help me?
  • Why can you/the Claims Assessor/the Senior Claims Assessor not come and appear in court to represent me?"
  • Why are the attorneys paid but I have not received any money yet for my claim?
  • Why does LegalWise not draft any documents?
  • "One of the LegalWise exclusions is estate related matters, however one of the inclusions of the Agreement is “the death of a person who leaves a will or trust made in South Africa and in which gives rise to a dispute between you and other heirs
  • Does my policy cover my child who is above the age of 18 but  has been declared mentally ill and incapable of handling his own affairs?
  • The inclusion of “the death of a person who leaves a will or trust made in South Africa and in which gives rise to a dispute between you and other heirs about the terms of the will or trust…”
  • Why doesn't LegalWise represent me in hearings and CCMA cases?
  • Why don’t you pay for conveyancing fees?
  • What is Paralegal services?
  • Section 6, subsection 29(b) is a common exclusion for traffic fines where there is an option to pay a fine without a conviction being recorded against my name, but will still be regarded as an exclusion where I dispute liability?
  • If there is no life partner or spouse nominated on the Application Form, then the onus is on the main Member to prove the union. How does a member prove this union?
  • How come LegalWise does not have a pause on the payment of Membership for Members that have reported that they are going on pension as they don’t get their monies on time from GEPF and their Membership end up lapsing.
  • Why is the minimum period 90 days to be living with someone as a life partner, in order to claim for benefits?
  • Why do you not cover defamation of character?
  • I don’t have my Schedule of Insurance, where can I find it?
  • Exactly what does Claim Value Multiplier mean?
  • What constitutes as vexatious or malicious?
  • Are Stokvel disputes covered?
  • Why do you say, "Don’t talk to me , talk to my lawyer" as a slogan if I need to be sent to another lawyer. The claims process is not clear in the policy guide as to why I needs to talk to another lawyer who is not in the office .
  • What is an inception date?
  • What are the consequences if someone resigns with immediate effect?
  • Are payments of bonuses and 13th cheques compulsory?
  • Is an employee entitled to UIF if they resign?
  • Is it unfair labour practice if an employee is acting in a position and working more hours but is not being remunerated for same?
  • Is it unfair labour practice if employer refuses to transfer employee to his/her preferred area?
  • What timeframes must be kept in mind to refer matter of unfair dismissal and unfair labour practice to the CCMA?
  • What benefits are employees entitled to receive when they are dismissed?
  • What are the consequences if someone resigns with immediate effect?
  • Can an employer dismiss an employee for not being vaccinated?
  • How will someone know if they were unfairly dismissed?
  • Are payments of bonuses and 13th cheques compulsory?
  • Is an employee entitled to UIF if they resign?
  • What is the maximum time an employer can suspend me before a disciplinary enquiry is held?