May 10, 2024

Our new matter reporting and grievance BOT!
Now you can draft your own labour queries and grievances quickly and independently. 

We are thrilled to announce a new addition to our digital services – the launch of our Matter Reporting and Grievance BOT! Building upon the success of our Online Contract Creator, introduced in 2022, this new functionality is designed to revolutionise interaction with legal matters and provide the ultimate convenience.

Your Lawyer in Your Pocket

The new self-service capability will be seamlessly integrated into all our platforms where direct messaging is available. Through a secure Member verification process, Members will gain access to this enhanced capability, effectively putting a lawyer in their pocket. This means Members can report a new Paralegal matter to us with ease, directly from their phone, laptop, or desktop, without the need for a consultation or picking up the phone.

Comfort and Effortless Interaction

We understand that simplicity and efficiency are paramount when it comes to legal matters. The new capability ensures that Members can effortlessly report a new Paralegal matter and upload relevant documents through our AI functionality. This conversation with our system initiates the Paralegal process, allocating it for further attention without any hassle.

Technology at Your Fingertips

Our goal is to empower Members with technology at their fingertips, providing service in a way that is most convenient for them. We aim to meet their needs on the platform of their choice, putting control and accessibility in the palm of their hands.

Labour Self-Service Option

One of the exciting features of this new functionality is the labour self-service option. Members can seek advice and even draft their own query document to present to their employer. Furthermore, they will be able to independently draft their grievance, allowing them to proactively address and resolve internal labour issues with their employer in the correct manner and with the right legalities.

Why Choose Our New Capability?

1.   Efficiency: Report matters and upload documents seamlessly.

2.   Accessibility: Access legal assistance at your convenience, 24/7.

3.   Empowerment: Draft your own labour queries and grievances.

4.   Innovation: Embrace cutting-edge technology for a modern legal experience.

We are excited about the possibilities this new functionality brings. Stay tuned for further updates and get ready to experience legal assistance with LegalWise, like never seen before.