In line with the Government’s Risk Adjusted Strategy Regulations our Branches and Claims Hubs will revert to normal operating hours from 08h00 until 16h30 (see our Branch list for exceptions).

Please note consultations will still be on an appointment only basis. To book an appointment please call 010 271 2255.

We’ve implemented a range of measures and protocols to keep you, our Champions and our Branches COVID-19 free. These include –

  • Ensuring that our Branches are rigorously cleaned;
  • Making hand sanitisers available;
  • Limiting the number of individuals who will be permitted to enter the Branch and ensuring that there is enough ventilation;
  • Ensuring that our Champions have the necessary Personal Protection Equipment (PPE);
  • Ensuring that our Champions are screened daily; and
  • Ensuring that our Champions understand the cleaning and hygiene protocols.

Please take note of the following procedures on entering a LegalWise Branch -

  • Before entering, you will be required to undergo a temperature screening;
  • You will be required to wear a face mask that covers you nose and mouth at all times and use the alcohol-based hand sanitiser on both your entry and departure;
  • Observe a distance of 1.5m between yourself and others while in the Branch.

If you have a scheduled appointment and have symptoms of COVID-19 or have been exposed to somebody who has tested positive we would request that you reschedule your appointment.