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Child Contact

What is child contact?

  • Contact refers to maintaining a personal relationship with a child. It entitles a person to see, spend time with (visit or be visited) or communicate (through post, by telephone or any form of electronic communication) with a child who does not live with that person. The child’s parent/s or a person other than the child’s parent/s (such as grandparent) can obtain the right to contact a child, provided that the contact would serve in the child’s best interests.

How can a person obtain the right to contact a child?

  • Any person who has an interest in the care, well-being or development of a child, may apply for the right to contact such a child in the High Court, Divorce Court during divorce matters, or Children’s Court.
  • The right to contact can also be obtained by agreement with the custodian parent/s of the child.

What will the court consider when granting an order in respect of contact?

  • The best interests of the child.
  • The nature of the personal relationship between the child and his/her parent/s.
  • The degree of commitment the parent/s has shown towards the child.
  • The extent to which the parent/s has contributed towards the expenses in connection with the birth and maintenance of the child.
  • The likely effect on the child of any change in the child’s circumstances, including the effect of being separated from the parent/s or brothers/sisters with whom the child has been living.
  • Any family violence involving the child or a family member of the child.
  • The need to protect the child from any physical or psychological harm that may be caused by subjecting or exposing the child to maltreatment, abuse, neglect, degradation, violence or harmful behaviour.
  • The child’s age, maturity, stage of development, gender, background and relevant characteristics of the child.
  • Any disability that a child may have and any chronic illness from which a child may suffer from.

Can the custodian parent/s refuse contact after a court order in respect of such contact was obtained?

    • It is a criminal offence:
    • for the custodian parent/s to unreasonably refuse or prevent another person from having contact with the child if an order exists; or
    • if the custodian parent/s does not advise the other person in writing of any change of his/her residential address.
  • The aggrieved person may:
    • lay a complaint at the police, which is punishable with a fine or imprisonment for up to a year; or
    • apply to the High Court for committal of contempt of court.
  • The aggrieved person must proof that the custodian parent/s acted wilfully and mala fide.

Does a parent have to pay maintenance if s/he is refused contact?

  • Yes, it does not matter whether a parent has contact rights or not, s/he still has a responsibility to financially support the child.

May a court order in respect of contact be changed or cancelled?

  • Yes, application must be made at the High Court for the changing or cancellation of the court order (the Family Advocate must be informed of this application). The court must be satisfied that the changing or cancellation of the court order will be in the best interests of the child.

What if a dispute exists between the parents in respect of contact?

  • A dispute can be referred for mediation to a Family Advocate, social worker, or other suitably qualified person. A parent who is not satisfied with the outcome of the mediation may have that decision reviewed by the court.


CANCELLATION OF COURT ORDER: for example, a mother finds out that her child is being abused by his/her father and applies to the court to have the order in respect of contact cancelled.

CHANGING OF COURT ORDER: for example, a father decides that he would like to see his child every 2 months instead of every alternate weekend, because he is moving from Johannesburg to Cape Town.

CHILDREN’S COURT: a special court dealing with matters relating to children. Every Magistrate’s Court shall be a Children’s Court and the High Court is the upper guardian of all children.

CUSTODIAN PARENT: a parent who lives with the child and takes care of the child on a day to day basis.

FAMILY ADVOCATE: an institution that assists with family matters, such as divorces, and makes recommendations in respect of children’s best interests.

MALA FIDE: with or in bad faith by being intentionally dishonest, by not fulfilling legal or contractual obligations or by misleading another person.

How can LegalWise assist you?

Should you enquire an explanation of your rights on this topic, please contact your nearest Branch.

How can LegalWise assist you?

Should you require an explanation of your rights on this topic, please contact your nearest Branch.


The information contained on this website is aimed at providing members of the public with guidance on the law in South Africa. This information has not been provided to meet the individual requirements of a specific person and LegalWise insists that legal advice be obtained to address a person’s unique circumstances. It is important to remember that the law is constantly changing and although LegalWise strives to keep the information up to date and of a high quality, it cannot be guaranteed that the information will be updated and/or be without errors or omissions. As a result, LegalWise, its employees, independent contractors, associates or third parties will under no circumstances accept liability or be held liable, for any innocent or negligent actions or omissions by LegalWise, which may result in any harm or liability flowing from the use of or the inability to use the information provided.

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